Refund policy

We regret to inform you that due to sanitary considerations, we are unable to process returns, exchanges, or refunds. All sales are considered final.

DAMAGES & ISSUES WITH ITEMS

In the event that your purchased item has been damaged during shipping, we kindly request that you contact our customer support team at support@sheshinecosmetics.com within 30 days of receiving your order. Our dedicated team will guide you through the process of filing a claim and assist you with the necessary steps to address the issue.

For any inquiries or concerns related to returns or damages, please feel free to reach out to us at support@sheshinecosmetics.com. Our team is here to provide you with the support and assistance you need.